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CUSTOMER SUPPORT CENTER:

Atlassian @ Equest

Telephone: +91 9922139393/

+91 20 64730092/3/4

Email: amrut@equestind.com


eQuest @ Mumbai

Telephone: +91 67 031901 / 1902

Email: sonali@equestind.com


eQuest @ Bangalore

Telephone: +91 9483952035

Email: m.menon@equestind.com


eQuest @ Pune

Telephone: +91 9860553100 /+91 20 64730094

Email: nilesh@equestind.com


Customization of JIRA

We can provide following services for the Atlassian's JIRA Ithe issue/ Bug tracking Project management tool.

  1. Installation

  2. We are expert in installation of JIRA on any platform like Windows, Linux etc. with different database such as MYSQL, MS SQL server 2005, Oracle.

  3. Customization

  4. We are expert in JIRA customization as per the user requirement, we provide following customization services.

    • Look and feel
    • Workflow
    • Field
    • Report
    • Dashboard
    • Mail server configuration
    • Permission Scheme
    • Issue Customization
    • Notification
    • Search
  5. Integration

  6. We can integrate JIRA with following product

  7. Online technical support

  8. User level Training

  9. We provide user level training for JIRA

    Expertise

    Level 1
    • Installation and Configuration
    • Installation and configuration of new/existing application servers
    • Installation and configuration of new/existing databases
    • Application Configuration
    • Workflow configuration
    • Basic workflow configuration
    • Workflows with less than 5 steps or 15 transitions (either one)
    Level 2
    • Look and feel
    • Banner
    • Color Theme
    • Custom fields
    • Custom reports
    • Custom functions/pages
    • Intermediate workflow configuration
    • Workflows with less than 10 steps or 30 transitions (either one)
    • Basic rules applied to the transition
    Level 3
    • Custom plug-ins (depends on the complexity of the plug-in)
    • Data migration from legacy issuetracker
    • Complex workflow configuration
    • Workflows with more than 10 steps or 30 transitions (either one)
    • Transitions are controlled with rules and conditions
    • Basic functions can be implemented at different stages of the workflow
    • Form and field configurations
    • Scheme configurations

    Please feel free to contact us for any clarification / information required